As a leading retail solution provider, our client operated across diverse platforms, specializing in POS technology, loyalty programs, inventory management, and data analytics. Seeking global expansion, they grappled with challenges posed by outdated legacy systems.

The existing system presented numerous challenges, from outdated technology hindering operation and maintenance to an unresponsive user interface. Newer competitors with attractive features threatened customer retention, while the lack of concurrent user support limited operational flexibility. Additionally, archaic reports and a region-specific product hindered global ambitions.

Experion stepped in to re-platform the legacy system onto a Cloud-based infrastructure. Despite minimal documentation, our team distilled two decades of knowledge into requirements, preserving all existing functionalities while introducing modern finesse and user experience. Agile methodologies, client involvement, and iterative development led to a cloud-ready solution using Angular.js, Microsoft .net, SQL Server, Stimulsoft, and Signal-R.

Key Features:

• Browser-based UX with new-age technology
• Cloud-ready and mobile-friendly design
• Customizable menu, column layouts, filters, and favorites
• Intuitive design of labels and talkers
• Support for scales from multiple vendors
• Customizable properties for key entities
• Real-time notifications and support for parallel operations

The implementation significantly improved customer response times by 30%, transforming the solution into a 24/7 accessible web and mobile platform. Cloud readiness reduced infrastructure costs, allowing redirected investments into crucial IT avenues like digitization. The new system’s efficiency minimized resource requirements, resulting in substantial cost savings. The upgraded software empowered the client to pursue global expansion confidently.